Job Description – Tourist Information Advisor, Tour Guide

The aim of Lismore Heritage Company is to operate a viable business, which will continue to develop and expand on the current tourism product in Lismore and West Waterford.

Reports to: Senior Tourist Advisor and Craft Shop Supervisor

General Responsibilities :

• Tourist Advisor
• Craft Shop Sales
• Reception "The Lismore Experience" to include sale of tickets and promotion in the local area.
• Working to targets set by Management.
• Providing tourist information to all visitors to Lismore Heritage Centre and Tourist Information Office
• Provide back up when necessary to management in the delivery of cultural events and festivals.
• Keeping record of all visitors to the centre, those looking for information and those purchasing tickets or goods.
• Conducting Guided Tours of Lismore Town, St Carthages Cathedral and St Carthages Church and the Towers, and all other venues that may be included in specialist tour packages.
• Responsible for handling and recording cash transactions
• Answering the telephone
• Selling Tourist Literature
• Making Accommodation Reservations
• Displaying Merchandise
• Operating a Cash Register and Visa Card Machine
• Supervision of students and part time workers.
• Make bookings for theatre space and other meeting rooms within the facility.
• Computer Work including answering queries that come in via e-mail, mail and phone, updating data base, word processing
• Any other duties that may be assigned from time to time

Hours of Work
Normal standard hours with possibility of outside hours/weekend work on occasions.

Training
Full training will be provided and the appointed person must be willing to participate in training programmes as set out by the company

Holidays : Leave 4 working weeks holiday per year

Remuneration : €20,153 per annum

Closing Date For Applications : April 18th 2008