Job Opportunity : Tourist Information Advisor, Tour Guide

Lismore Heritage Company

The aim of Lismore Heritage Company is to operate a viable business, which will continue to develop and expand on the current tourism product in Lismore and West Waterford.

Job Description : Tourist Information Advisor, Tour Guide

General Responsibilities:

  • Conducting Guided Tours of Lismore Town, St Carthages Cathedral and St Carthages Church and the Towers, and all other venues that may be included in specialist tour packages. Delivering the Education Packages to schools coming to Lismore for the School Tours in the Primary sector and Secondary sector and going out to schools with the Mobile Science Workshops to both Primary and Secondary Schools. Working with the Education officer to deliver Workshops at specific times throughout the year.
  • Reception “The Lismore Experience” to include sale of tickets and promotion in the local area.
  • Working to targets set by Management.
  • Providing tourist information to all visitors to Lismore Heritage Centre and Tourist Information Office
  • Provide back up when necessary to management in the delivery of cultural events and festivals.
  • Keeping record of all visitors to the centre, those looking for information and those purchasing tickets or goods.
  • Craft Shop Sales. Responsible for handling and recording cash transactions. Operating a Cash Register and Visa Card Machine. Answering the telephone. Selling Tourist Literature
  • Displaying Merchandise
  • Supervision of students and part time workers.
  • Computer Work including answering queries that come in via e-mail, mail and phone, social media use of Facebook, Twitter and Instagram.
  • Coffee Dock, serving customers and ensuring all Health and Safety measures are adhered to at all times.

Your key area of responsibility:
Delivery of the Schools programme at Lismore Heritage Centre

Primary School Market

  • Work on STEM Workshops throughout the year.
  • Sales and marketing of School Tours offering.
  • Mobile Science Workshops – Series of Workshops are delivered throughout the year. Must have a keen desire to train as a facilitator to build on our strong reputation.

Secondary School Market

  • Deliver tours to Secondary School Groups to Leaving Cert Level
  • Deliver Workshops on and off the premises in a school setting.
  • Be willing to develop, learn and change with updates throughout the year.

The staff member

  • Must be willing to participate in training programmes as set out by the company
  • Have a full valid driver’s licence, be insured to use the car for work purposes.
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Lismore Heritage Centre
Lismore, Co. Waterford, Ireland.

Phone: 058 54975 / 058 54855