ACCESS WELCOME GUIDE

A WARM WELCOME

Welcome to Lismore Heritage Centre! We are committed to providing an inclusive and welcoming experience for all visitors. This Welcome Guide has been designed to give clear, helpful information to support you in planning your visit and to help you feel confident and comfortable when you arrive.

If you have any questions before or during your visit, our team will be happy to help using the contact details below.

We look forward to welcoming you to Lismore Heritage Centre.

DOWNLOAD GUIDE

A historic stone building with a clock tower, arched windows, and banners—Lismore Heritage Centre—welcomes you behind a black iron fence and colorful flower beds. Discover it all inside or join a Guided Walking Tour starting from the Visitor Centre.

KEY ACCESSIBILITY

Disability awareness / equality training is provided for staff. Personal or General Emergency Evacuation Plans are in place for disabled customers. Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost. A map or floor plan showing accessibility facilities is available. Facilities are available for assistance dogs e.g. water bowls, within the grounds of the venue.

Designated quiet times, during which noise levels are reduced to meet the needs of people with sensory sensitivities e.g. autistic visitors, are available. SAT 10-12PM.

Seating is available at regular intervals. A wheelchair-accessible viewing area with step-free access is available providing an optimal vantage-point to view performances, presentations or activities.

As this is a protected heritage building, there are limitations on the level of physical alterations that can be made. However, we have taken all reasonable measures to provide accessible facilities within these constraints.

The accessible toilet provides, as a minimum:

Step-free access
Transfer space on at least one side of the toilet, with a drop-down grab rail on the transfer side
A horizontal grab rail positioned on the wall adjacent to the toilet

An emergency assistance alarm, reachable from the floor. The venue is all on three levels, with access to most areas via lift.

GETTING HERE

By car: If you are arriving by car and using a Sat Nav, our Eircode is P51 TP26

By bus: Local Link bus services pass through Lismore regularly. The nearest bus stop is approximately a 2-minute walk from the Heritage Centre. For timetables and accessibility information, please contact Local Link or visit their website: www.locallinkwaterford.ie

Nearest airport: The nearest airport to us is Cork Airport which is 65km from the attraction. (www.corkairport.com)

Ferry Port: The nearest Ferry Port is at Rosslare which is 140km from the attraction. (www.rosslareeuroport.ie)

PARKING

Free parking is available on all streets in Lismore. There are 4 designated accessible parking spaces on Lismore Main Street within 50 meters of an alternative step-free entrance. There is 2 designated accessible parking space in the Playground Car Park, located close to the car park entrance and approximately a 2-minute walk from the Heritage Centre.

There is a step-free route with a firm surface from the parking to an alternative step-free entrance. There is step-free access at an alternative entrance as well. Visitors who require step-free access are asked to let staff know on arrival via doorbell at entrance or phone us, so the alternative entrance can be opened.

ACCESSIBLE DESTINATION HIGHLIGHTS

We want all of our visitors to enjoy a welcoming and memorable experience. We are located in a beautiful part of the country, with a range of accessible and inclusive attractions to explore nearby. These include:

The Millennium Park: a peaceful public park with accessible pathways, open green spaces, and seating areas, ideal for leisurely walks and relaxation.
St Carthage’s Cathedral: a historic landmark offering step-free access to key areas and an opportunity to explore centuries of local heritage.
St Carthage’s Church: a place of quiet reflection that is accessible to visitors and welcoming to all.
Lismore Library: a modern, inclusive community space with accessible facilities, a wide range of reading materials, and areas for study and events.

EMERGENCY AND MEDICAL INFORMATION

We are committed to ensuring that all visitors have a comfortable, welcoming, and enjoyable experience in Lismore. The town offers a range of services and facilities to support visitors with access requirements.

Medical Services

The nearest Accident and Emergency Department is located at University Hospital Waterford, approximately 74km from Lismore.
GP services are available in Lismore town. Contact details can be provided at the front desk upon request.
A pharmacy is located in Lismore town, offering prescription services and over-the-counter medication. Contact details are available on request.

Additional Support