Refund & Return Policy
Please note during the COVID-19 Lockdown you may experience a delay in your return being processed.
Lismore Heritage Centre is happy for you to return any item you purchase from our site within 14 calendar days of receiving it. We will refund your payment within 3-6 working days of receiving your item, however your bank may take additional time to process the refund which we have no control over. Refunds will only be refunded to the original payment method.
Unwanted goods must be returned in a fully resalable condition and any tags must be intact. We reserve the right to refuse an exchange if goods are not returned in a saleable condition.
We do not offer a refund on sale items. Should you return a sale item within 14 days of purchase you will receive on-line credit which we will e-mail to you.
Sometimes for reasons out of our control we may need to cancel an order due to delayed deliveries, apologies if this occurs.
How Can I Make a Return
If you have purchased from our on-line site you can make a return via An Post or through Fastway courier service.
Be sure to track your postage and retain proof of receipt.
Please return your item to:
Lismore Heritage Centre,